Award Winning Customer Support

All Definitive Healthcare clients are assigned a client engagement team to ensure that utilization of the data is optimally leveraged throughout the entire organization.

Clients utilize Definitive Healthcare’s client engagement team for a variety of purposes:

  • Unlimited live email and phone support
  • Direct access to our analysts for in-depth understanding of Definitive’s data
  • Individual or group product trainings
  • Development of custom reports and customized data feeds
  • Facilitation of CRM integration
  • Development of new product features and new data initiatives

Jennelle Thomas, Sales Coordinator, Dynamic Computing Services

We have been subscribed to Definitive Healthcare for about 2 years and I would recommend them. It is very easy to navigate through the system and the support team responds quickly to questions. It’s been a very useful tool!”