Quality of Care

ACA physician shortage
How Hospitals are Solving the Patient Experience Problem

Patient experience has taken on greater importance in recent years as part of an overall effort to reform healthcare delivery. In addition to the launch of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), which affects hospital reimbursement levels under CMS’ Value-Based Purchasing program, patients have made increasing…

quality of care
NYC Health and Hospitals

NYC Health and Hospitals The NYC Health + Hospitals today announced a new pilot program that is improving the quality of life of long-term hospital patients who are difficult to discharge into post-acute care settings and is helping the health system save millions in costly and unnecessary hospital stays. Through…

maternal mortality
HAIs: Hospitals Struggle to Make Consistent Progress

The Department of Health and Human Services released a report highlighting recent improvements in hospital care quality, specifically lower rates of hospital-acquired conditions (HACs). According to the Agency for Healthcare Research and Quality, HACs declined by 21 percent from 2010 to 2015, representing an estimated 125,000 patient deaths averted and…

ACA physician shortage
New Data Highlight: Updated Hospital Quality Metrics

CMS releases updated quality data on a quarterly basis.  The latest update was released in October, and included updates to: Hospital overall star ratings Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) ratings Timely and Effective Care Healthcare-Associated Infections Definitive Healthcare has incorporated these updates into its databases and…

Assisted Living Facilities
Why Nonprofit SNFs Really Provide Better Care

Numerous studies have suggested that nonprofit skilled nursing facilities (SNFs) provide superior care. Compared to for-profit SNFs, nonprofits generally have better staffing levels, score higher in quality measures, and rank higher in overall star ratings. The conventional wisdom holds that the difference stems from company culture, with the implication that…