Compare referrals to and from HHAs to understand relationships with hospitals. Look up the percentage of referrals originating from a specific hospital, and whether that hospital is part of a larger IDN.
Access HCAHPS star ratings on an HHA’s overall care quality. See whether patients got better at bathing or getting in and out of bed, as well as how often patients had less pain when moving around.
Examine caseswhere patients of one HHA seek treatment at other HHAs for specialized treatments. Find leakage by facility or diagnosis code.
Identify the percentage of payments originating from Medicare and Medicaid as well as commercial payors such as TRICARE, Aetna, and BlueCross BlueShield.
Based on our patient experience rating and clinical quality rating data, we found little-to-no correlation between patient satisfaction and outcomes. Many of the scores do not vary significantly between one- and five-star rated HHAs.