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Elissa (our account manager) is responsive, communicative, and extremely pro-active. She left no request without a response. In 20+ years in the workforce, I have not worked with an Account Manager who was more dedicated to customer satisfaction than Elissa has been. The Sales Team is thrilled with this tool!
Definitive Healthcare provides our sales and account management teams with intelligent market insights and actionable alerts to immediately address the needs of our clients and the markets we serve. And their support team is impeccable, consistently going above and beyond
The Definitive Healthcare website has been very helpful for our business – the ability to look up a myriad of information about hospitals and networks has been extremely useful. The interface is great – very easy to use and the information very valuable to our operations.
Definitive has given us clear insight into the landscape of US-based hospitals making it easier for our sales and marketing team to understand the total addressable market and reach potential prospects.
We have been subscribed to Definitive Healthcare for about 2 years and I would recommend them. It is very easy to navigate through the system and the support team responds quickly to questions. It’s been a very useful tool!