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Outpatient care is becoming a popular alternative to inpatient care. Rather than waiting to make an appointment with a primary care physician or spending hours in an emergency room, patients are seeking care at freestanding outpatient clinics. Urgent care clinics in particular can be a more practical alternative to emergency departments — where emergency departments specialize in life- or limb-threatening treatments, urgent care clinics are better suited to treating patients experiencing fevers, sprains, fractures, and other minor concerns.

The popularization of urgent care clinics can also ease overcrowding and long wait times in emergency rooms. Emphasizing the difference in care provision between emergency departments and urgent care clinics can also improve care outcomes by ensuring patients are seen in a timely manner. However, patients in some regions visit emergency departments because they feel they have no other choice. Rural patients may visit an emergency room for treatment of chronic pain or illness for fast relief, particularly if a patient is uninsured or does not have access to transportation.

In the following list, we highlight the urgent care clinics with the largest patient populations. Texas clinics dominated the list, with 8 of the top 25 located in the state. Georgia is the second most represented state with 3 clinics. Essentia Health System, Memorial Hermann Health System, Next Level Urgent Care, and Edward-Elmhurst Health System all had multiple clinics on the list. Only 2 listed clinics did not belong to a larger network.

Top 25 Urgent Care Clinics by Patient Population

  Urgent Care Clinic Name State Total Population Network

1.

Memorial Hermann Urgent Care - Katy

TX

33,201

Memorial Hermann Health

2.

Next Level Urgent Care - Cinco Ranch

TX

33,201

Next Level Urgent Care

3.

Preferred Urgent Care

TX

33,201

 

4.

Texas Childrens Urgent Care - Cinco Ranch

TX

33,201

Texas Childrens Urgent Care

5.

Memorial Hermann Urgent Care Fulshear

TX

33,201

Memorial Hermann Health

6.

Exceptional Urgent Care Center

FL

29,677

 

7.

Next Level Urgent Care - Long Meadow

TX

28,537

Next Level Urgent Care

8.

NightLight Pediatric Urgent Care - Pearland

TX

26,843

NightLight Pediatric Urgent Care

9.

CityMD - Baychester

NY

26,588

CityMD Urgent Care

10.

Statcare Urgent Care - Bronx Bartow Mall

NY

26,588

Statcare Urgent Care

11.

Edward-Elmhurst Health Center and Immediate Care - Oswego

IL

26,230

Edward-Elmhurst Health

12.

Edward-Elmhurst Walk-In Yorkville

IL

26,230

Edward-Elmhurst Health

13.

Memorial Hermann Urgent Care Benders Landing

TX

25,252

Memorial Hermann Health

14.

Essentia Health Walk In Clinic - 52nd Avenue

ND

23,686

Essentia Health

15.

Essentia Health 7 Day Clinic - Osgood

ND

23,686

Essentia Health

16.

Winter Garden Centra Care

FL

22,670

Florida Hospital Healthcare

17.

American Family Care - Spring Hill

TN

21,763

American Family Care

18.

Vanderbilt Health and Williamson Medical Center Walk-In Clinic Spring Hill

TN

21,763

Vanderbilt University Medical Center System

19.

Doctors Care - Ivy Hall

SC

20,842

Doctors Care

20.

Peachtree Immediate Care - Buford

GA

20,655

Peachtree Immediate Care

21.

ChoiceOne Urgent Care - Hamilton Mill

GA

20,655

ChoiceOne Urgent Care

22.

Buford Family Practice & Urgent Center

GA

20,655

Buford Family Practice & Community Family Practice

23.

The Iowa Clinic - Ankeny

IA

20,422

The Iowa Clinic

24.

UnityPoint Clinic Urgent Care - Ankeny Medical Park

IA

20,422

UnityPoint Health

25.

CareNow - St Lucie West

FL

20,218

CareNow

Fig 1. Data from Definitive Healthcare based on clinic self-reporting and reports from the Centers for Medicare and Medicaid Services (CMS).