Tele-triage improves patient care by making it easier to assess a patient’s risk level and need for emergency attention. This ensures patients can receive care from the appropriate specialist and begin treatment quickly.
There are many benefits of tele-triage, such as:
- Reducing overcrowding in the emergency departments
- Providing quick care to low-risk patients or those with low-risk medical conditions
- Reducing wait times by processing patients more quickly
- Helping the emergency department treat more patients
Tele-triage can be especially helpful for people living in facilities like nursing homes and homeless shelters, or those who receive home health care, as it provides a direct link to the emergency department. Not only does tele-triage help patients get help sooner, but it can also prevent patients from coming to the emergency department if it is not needed, reducing wait time and placing less strain on healthcare workers and facility resources.