Mid-sized physician groups face a lot of the same problems as major health networks—they just have fewer resources to work with. Blake Wylie, chief technology officer at Montecito Medical, joins Justin to discuss how AI and data-driven strategies can help smaller practices operate more efficiently and overcome common challenges related to recruiting, no-show patients, lack of market insight, and more.

Justin and Blake ask some interesting questions facing both providers and the organizations who work with them: Is 7% of graduating physicians enough to support a healthy mid-sized practice market? How can we get remote patient monitoring tech into more of these practices? And what can healthcare companies learn from Japan’s Keiretsu business model?

Nurses consistently rank among America’s most trusted professions, and for a good reason—they're the folks delivering the compassionate care that everyone needs. And yet, nurses are burnt out, striking, and leaving in droves. So, what’s the treatment plan?  Rachel Schiff, Chief Product Officer at IntelyCare joins Justin and Todd to shed some light on recent trends in the nursing profession. Rachel discusses how the healthcare industry may address the nursing shortage by empowering nurses with greater agency and flexibility and innovative use of software.

Justin, Todd, and Rachel also grapple with some of the tricky questions that surround nursing: What can be done to make the nursing profession more desirable? Why are so many nurses retiring early? How has the shift to care at home impacted nursing? And how are CVS, Amazon, Walmart, and the broader retailization of healthcare changing the role of nurses?

Doctors’ patient loads keep growing, and reinforcements are nowhere in sight. Could the solution be somewhere in cyberspace? Dr. Nayan Kalnad, CEO and co-founder of Avegen, talks with Justin about how digital therapeutics—healthcare software prescribed independently or alongside a drug—are helping overworked physicians focus on the patients who require face-to-face time while still supporting those with less critical needs through remote education, monitoring, and improved care coordination.

Justin and Dr. Kalnad take a look at the challenges facing digital therapeutics and healthcare technology more broadly: How can cutting-edge developers bring risk-averse prescribers and payors on board? Is the industry at a point of oversaturation with digital health tools? And why has technology brought down the unit cost of delivery in every sector aside from healthcare?

International shipping has improved since the start of the pandemic, but hospitals are still shouldering the burden of a disrupted supply chain. Kelly Starman, chief marketing officer at PartsSource, talks with Justin about what supply chain recovery really means, how equipment management strategies can save money and improve performance at hospitals and other care facilities, and why macroeconomic trends and geopolitics should be on every facility administrator’s mind.

Justin and Kelly examine the finer details of the healthcare supply chain: Which logistical challenges are unique to medical supplies versus medical equipment? How can hospitals with numerous supply contracts simplify their spending? And is healthcare simply behind other industries when it comes to supply and equipment management?

There just aren’t enough specialists to go around, and every position across the care continuum is feeling the strain. Mark Clermont, CEO of Cecelia Health, joins Justin to explain how virtual specialty care could ease the burden on overloaded primary care providers, reduce overall health spending, and help providers and health systems assume the role of healthcare quarterback—without setting patients up to be the football.

Justin and Mark mix metaphors as they tackle topics ranging from the impact of regulations on care integration to the role of telehealth in enabling providers to practice at the top of their licenses. Plus, they turn to personal experience to ask: For all of healthcare’s advancements, why does being a patient still stink?

An average of two major healthcare data breaches happen every day—double the rate the industry faced just three years ago. David Ting, CEO and founder of Tausight, talks with Justin about what makes your protected health information (PHI) more valuable to thieves than your social security number, why the industry is better at securing technical infrastructure than data itself, and how neural networking and natural language processing can help providers track and handle patient records more securely.

Justin asks David the hard questions about maintaining data security in an increasingly porous digital landscape: How can the industry leverage digitization without risking compliance or locking clinicians down? Why should patients and providers make situational PHI awareness part of their digital hygiene routines? And what steps can we all take to better secure our data?