Healthcare Insights
Top hospital staff scheduling vendors by U.S. region
Healthcare is an incredibly complex industry and running a hospital might be one of its most complicated components. While there are literally thousands of tasks that go into running a hospital, one thing that any healthcare facility must do, is schedule its staff. Scheduling staff is one of the most important operational duties at a healthcare facility, because it ensures that patients get the care that they need in a timely manner and prevents providers from becoming overworked and burnt out.
Many healthcare facilities work with large-scale technology vendors to implement staff scheduling software that helps alleviate this administrative burden. Using data from Definitive Healthcare’s Atlas Technology Install Dataset in HospitalView, we created lists of the top five confirmed installed staff scheduling vendors in each U.S. region.
| Rank | Vendor | % of market share | Explore dataset |
|---|---|---|---|
| 1 | UKG Inc | 39.32% | Explore |
| 2 | Symplr | 14.30% | Explore |
| 3 | HealthStream | 13.04% | Explore |
| 4 | Oracle Cerner | 7.15% | Explore |
| 5 | Evident a CPSI Company | 5.89% | Explore |
Fig 1. Data is from Definitive Healthcare’s Atlas Technology Install Dataset in HospitalView. Data is proprietary and updated on a continuous basis. Data is accurate as of December 2023.
| Rank | Vendor | % of market share | Explore dataset |
|---|---|---|---|
| 1 | UKG Inc | 45.73% | Explore |
| 2 | Symplr | 14.12% | Explore |
| 3 | Evident a CPSI Company | 9.54% | Explore |
| 4 | Oracle Cerner | 5.27% | Explore |
| 5 | ADP | 5.17% | Explore |
Fig 2. Data is from Definitive Healthcare’s Atlas Technology Install Dataset in HospitalView. Data is proprietary and updated on a continuous basis. Data is accurate as of December 2023.
| Rank | Vendor | % of market share | Explore dataset |
|---|---|---|---|
| 1 | UKG Inc | 43.29% | Explore |
| 2 | Symplr | 17.76% | Explore |
| 3 | Evident a CPSI Company | 8.57% | Explore |
| 4 | HealthStream | 8.00% | Explore |
| 5 | MEDITECH | 5.02% | Explore |
Fig 3. Data is from Definitive Healthcare’s Atlas Technology Install Dataset in HospitalView. Data is proprietary and updated on a continuous basis. Data is accurate as of December 2023.
| Rank | Vendor | % of market share | Explore dataset |
|---|---|---|---|
| 1 | UKG Inc | 43.15% | Explore |
| 2 | Symplr | 16.45% | Explore |
| 3 | Evident a CPSI Company | 8.04% | Explore |
| 4 | HealthStream | 6.31% | Explore |
| 5 | ADP | 3.83% | Explore |
Fig 4. Data is from Definitive Healthcare’s Atlas Technology Install Dataset in HospitalView. Data is proprietary and updated on a continuous basis. Data is accurate as of December 2023.
| Rank | Vendor | % of market share | Explore dataset |
|---|---|---|---|
| 1 | UKG Inc | 46.01% | Explore |
| 2 | Symplr | 12.82% | Explore |
| 3 | HealthStream | 12.50% | Explore |
| 4 | ADP | 3.68% | Explore |
| 4 | MEDITECH | 3.68% | Explore |
Fig 5. Data is from Definitive Healthcare’s Atlas Technology Install Dataset in HospitalView. Data is proprietary and updated on a continuous basis. Data is accurate as of December 2023.
Which medical staff scheduling vendor is most popular in each U.S. region?
UKG Inc is by far the largest staff scheduling vendor in the U.S., as it tops each one of the lists by a significant margin. According to our data, UKG is also the country’s biggest player in the hospital staff scheduling space, accounting for over 40% of the total market share in the U.S.
UKG Inc was formed in 2020 through the merger of Ultimate Software and Kronos. These two vendors were already big players in the staff scheduling market, but their merger could explain why they have such a dominant presence in the people management space.
Following UKG, the second-ranked healthcare staff scheduling vendor is Symplr, accounting for about 15% of the total U.S. market share. Rounding out the top three is HealthStream, whose solutions account for over 8% of the staff scheduling market. Symplr also appears on all five of these lists while HealthStream makes an appearance on every list except for the Southwest.
Why is staff scheduling software important to healthcare?
While scheduling employees in healthcare can technically be done manually, implementing software to do it helps the entire system run more smoothly. Software of this type is crucial to ensuring employee effectiveness, enhancing patient care, and streamlining administrative processes.
Staff scheduling software helps healthcare providers ensure that the appropriate personnel are present at the appropriate time and location to offer the best possible care to patients. Additionally, the automation of the scheduling process helps to reduce the possibility of costly mistakes and can lower overall labor costs for the facility.
Learn more
Healthcare Insights are developed with healthcare commercial intelligence from the Definitive Healthcare platform. Want even more insights on the staffing industry and emerging healthcare technology? Start a free trial now and get access to the latest healthcare commercial intelligence on hospitals, physicians, and other healthcare providers.
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